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Cookies are used to collect information about how you interact with and use our website and allow us to use that information to improve and customise your browsing experience. To find out more about the cookies we use, please read our Privacy Policy.
If you decline to allow cookies to be used, your information will not be tracked when you visit our website and a single cookie will be used in your browser to remember your preference not to be tracked.
Thank you for visiting our website which is owned and operated by Stella Underwriting Pty Ltd (ABN 72 633 811 319) (Stella).
In these Terms of Use:
“our website” refers to all information, services, text, graphics and other data contained under the domain name https://stellainsurance.com.au
“we”, “our”, and “us” refers to Stella and its related entities; and
“you” or “your” refers to the person accessing our website.
By accessing and using our website you acknowledge that you accept and agree to our Terms of Use and Privacy Policy. Any failure or partial failure by us to exercise any right, power or remedy under our Terms of Use shall not operate as a waiver of our rights. These Terms of Use replace any earlier Terms of Use published on this page.
Our Terms of Use may be varied at any time without notice (where permitted by law) for security, legal or regulatory reasons, or to reflect updates or changes to the services or functionality of our website. While we will publish the new Terms of Use and indicate on our website that they have been changed, we are under no obligation to notify you directly of any variation to our Terms. You also acknowledge and agree that:
by publishing any changes on our website that we have provided you with sufficient notice of each variation
your further use of our website after any variation constitutes your agreement to the new Terms of Use.
The privacy and security of our customers is extremely important to us. We are committed to protecting the privacy of the personal information we hold and handling it in a secure and responsible manner. Our website will record and track the use you make of our website and certain data items will be collected and used by us. Please read the Privacy Policy located on our website which further explains how we collect, store and use the information you provide.
The information contained on our website is general and not specific to your insurance needs. Accordingly, we provide no warranty, either express or implied, including any warranty relating to the merchantability, fitness for purpose, non-infringement of intellectual property or other violation of rights relating to our Terms of Use.
We do not warrant or make any representation concerning your use of the general information on our website or on any site linked to our site.
In no case shall we, our servants, agents or suppliers be liable for any damages (including without limitation, damages for loss of data or profit or due to any business interruption) arising out of your use or inability to use the information on our website. As some jurisdictions do not permit any limitation to some implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
These terms and conditions are governed by the laws of New South Wales, Australia and the parties irrevocably submit to the exclusive jurisdiction of the Courts of New South Wales.
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WeMoney Insurance Awards 2024: Winner – Car Insurer of the Year – Back-to-back (3 years), Winner – Best for Quality (Car Insurance) – Back-to-back (2 years), Winner – Outstanding Customer Service (Car Insurance) – Back-to-back (2 years), Winner – Outstanding Claims Experience (Car Insurance), Finalist – Best for Value (Car Insurance), and Finalist – Outstanding Customer Service (Pet Insurance).
For Comprehensive Car Insurance Policies issued after 24 June 2024: Stella Comprehensive Car Insurance is distributed by Stella Underwriting Pty Ltd (Stella) (ABN 72 633 811 319) as an Authorised Representative (AR No 001282046) of Virginia Surety Company, Inc. (ARBN 080 339 957, AFSL 245579), who is the insurance issuer.
For Comprehensive Car Insurance Policies issued before 1 May 2024: Stella Comprehensive Car Insurance is issued and underwritten by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE) and distributed by Stella Underwriting Pty Ltd (ABN 72633811319) acting as an Authorised Representative (AR 001282046) of Insurtech Gateway Australia Pty Ltd (ABN 27 633 140 879, AFSL 525866), which is acting under its own AFSL on behalf of QBE.
Stella Travel Insurance is issued by Pacific International Insurance Pty Ltd (ABN 83 169 311 193) (Pacific) and distributed by Stella Underwriting Pty Ltd (ABN 72 633 811 319, AR 001282046) acting as an Authorised Representative of battleface Insurance Services Pty Ltd (ABN 28 650 606 045, AFSL 536280) (battleface), also operating under the trading name Robin Assist, which is acting under a binding authority as agent for Pacific.
Stella Pet Insurance is issued by Pacific International Insurance Pty Ltd (ABN 83 169 311 193, AFSL No. 523921) (Pacific) and distributed by Stella Underwriting Pty Ltd (ABN 72 633 811 319, AR 001282046) acting as an Authorised Representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (The Pet insurance Company), which is acting under a binding authority agreement as agent for Pacific.
Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Benefits are subject to the terms and conditions including the limits, sub-limits and exclusions of the insurance policy. You should consider the appropriateness of any such advice, and read the Product Disclosure Statement (PDS), the Target Market Determination (TMD) and Financial Services Guide (FSG) for these products available at www.stellainsurance.com.au, before making a decision to acquire, or to continue to hold, the product.
Stella acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters, communities and culture. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
05.28.2024 backup WeMoney Insurance Awards 2024: Winner – Car Insurer of the Year – Back to back (3 years), Winner – Best for Quality (Car Insurance) – Back to back (2 years), Winner – Outstanding Customer Service (Car Insurance) – Back to back (2 years), Winner – Outstanding Claims Experience (Car Insurance), Finalist – Best for Value (Car Insurance), and Finalist – Outstanding Customer Service (Pet Insurance).
Comprehensive Car Insurance Policies with an effective date prior to 1 May 2024.
Stella Comprehensive Car Insurance issued and underwritten by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE) and distributed by Stella Underwriting Pty Ltd (ABN 72633811319) acting as an Authorised Representative (AR 001282046) of Insurtech Gateway Australia Pty Ltd (ABN 27 633 140 879, AFSL 525866), which is acting under its own AFSL on behalf of QBE.
Stella Travel Insurance is issued by Pacific International Insurance Pty Ltd (ABN 83 169 311 193) (Pacific) and distributed by Stella Underwriting Pty Ltd (ABN 72 633 811 319, AR 001282046) acting as an Authorised Representative of battleface Insurance Services Pty Ltd (ABN 28 650 606 045, AFSL 536280) (battleface) which is acting under a binding authority as agent for Pacific.
Stella Pet Insurance is issued by Pacific International Insurance Pty Ltd (ABN 83 169 311 193) (Pacific) and distributed by Stella Underwriting Pty Ltd (ABN 72 633 811 319, AR 001282046) acting as an Authorised Representative of Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 536651) (Knose), which is acting under a binding authority as agent for Pacific.
Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Benefits are subject to the terms and conditions including the limits, sub-limits and exclusions of the insurance policy. You should consider the appropriateness of any such advice, and read the Product Disclosure Statement (PDS), the Target Market Determination (TMD) and Financial Services Guide (FSG) for these products, before making a decision to acquire, or to continue to hold, the product.
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